Child Safety Policy

01Who this protects

Zoey is intended for adults aged 18 and above. A person under 18 must not create an account, appear in a profile, use a call, send a message, or otherwise use the service. Age controls reduce risk but cannot guarantee that every user provides a truthful age, so we combine age rules with reports, blocks, review, and enforcement.

Do not ask another user for proof of age in a conversation. Report a concern to us instead.

02What is prohibited

Zoey does not permit conduct that sexualizes, targets, exploits, grooms, or endangers a child. This includes:

• sexual abuse or exploitation of a child, including attempts, facilitation, or encouragement;
• grooming, coercion, sexual solicitation, trafficking, or arranging contact with a child for a sexual purpose;
• sexualized comments, requests, images, videos, live behavior, or descriptions involving a child;
• sexual extortion, threats, blackmail, or manipulation involving a minor;
• creating, uploading, possessing, requesting, sharing, selling, or helping distribute child sexual abuse material (CSAM); and
• using another person's account, a call, a profile, or a message to evade a child-safety restriction.

CSAE means child sexual abuse and exploitation. CSAM means child sexual abuse material. A person who appears young, claims to be under 18, or cannot be reliably treated as an adult should be treated as a safety concern.

03Report and block in Zoey

Use the report control on the relevant profile or conversation when available. Select the closest safety reason, add the facts needed to locate the account, and submit the report. Use the block control to stop further contact while the report is reviewed.

Do not download, copy, forward, or email suspected CSAM. Tell us what happened, when it happened, and which account or conversation is involved without attaching illegal material. If someone is in immediate danger, contact local emergency services.

04Review and response

We may review available account, profile, message, call, report, and device-safety information; restrict contact or visibility; remove material; preserve evidence; suspend or terminate an account; and block attempts to return. We may limit notice to the reported person where telling them would create risk or interfere with an investigation.

Reports can be escalated to qualified service providers, legal advisers, law enforcement, child-protection authorities, or other competent bodies when required or appropriate. We cooperate with lawful requests and preserve limited evidence when necessary for safety, fraud prevention, or legal duties. A report is not a guarantee of a particular result or timeline.

05External reporting and legal compliance

People in the United States may also use the NCMEC CyberTipline (external official reporting website) for a suspected online child-exploitation concern. The appropriate local authority may differ outside the United States. We do not claim that every report is sent to one global agency; escalation depends on the facts, location, law, and available process.

Zoey follows applicable child-safety, privacy, evidence-preservation, and reporting obligations. The Privacy Policy explains how related information is handled, and the Terms of Use contain the conduct rules that support this policy.

06Designated contact

Wendy is the named child-safety contact for questions about our standards, reporting route, review process, and cooperation with lawful requests. Do not send suspected CSAM as an attachment.

07Updates

We may update this policy when Zoey's safety practices, features, providers, or legal duties change. The current page shows the effective date. For account removal, use the Account Deletion page; deleting an account does not cancel a safety report or a lawful evidence-preservation duty.